Compliance training
Compliance training |
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2018 |
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20191 |
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20202 |
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2021 |
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2021 |
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Total number of persons trained on anti-corruption guidelines3 |
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11,404 |
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36,109 |
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28,827 |
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5,790 |
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509 |
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Total number of employees trained on anti-corruption guidelines |
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11,155 |
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35,673 |
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28,805 |
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5,772 |
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508 |
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% of employees trained on anti-corruption |
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22 |
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63 |
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50 |
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10 |
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6 |
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by employee category4 |
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Number of Role 2+ employees trained on anti-corruption |
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9,257 |
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26,890 |
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27,123 |
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5,284 |
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495 |
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% of Role 2+ employees trained on anti-corruption |
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36 |
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96 |
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90 |
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17 |
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12 |
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% of employees below Role 2 trained on anti-corruption |
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7 |
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30 |
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6 |
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2 |
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0 |
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by region (%) |
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Europe |
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19 |
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71 |
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51 |
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8 |
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6 |
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North America |
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36 |
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59 |
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45 |
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11 |
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not applicable |
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Asia-Pacific (APAC) |
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16 |
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47 |
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44 |
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12 |
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not applicable |
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Latin America |
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12 |
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62 |
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44 |
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8 |
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not applicable |
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Middle East and Africa (MEA) |
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18 |
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80 |
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66 |
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12 |
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not applicable |
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The (employee) target audience for a specific training is related to the risk level associated with employee positions and Role levels. Target audiences therefore may not include all Group employees and also may vary from training to training.
In order to address the special responsibility held by management personnel, and staff with HR responsibility, trainings on anti-corruption guidelines for these employees are in focus. This applies to all employees rated Role 2+.
Our new Anti-Corruption E-learning was rolled out in 2020. The majority of employees within the defined target group already completed the training in 2020. Therefore, the 2021 completion number is lower as the training was only assigned to new joiners, internal transfers or employees who did not complete the E-learning in 2020.
Internal audits on corruption and Human Rights Charter
Internal audits on corruption and Human Rights Charter |
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2018 |
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2019 |
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2020 |
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2021 |
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2021 |
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Number of audits relating to corruption |
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54 |
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50 |
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52 |
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56 |
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29 |
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% of audits relating to corruption |
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69 |
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65 |
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66 |
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67 |
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35 |
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Number of audits relating to the workplace requirements of our Human Rights Charter |
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46 |
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46 |
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42 |
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51 |
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27 |
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In 2021, during 51 of our audits conducted in 11 countries, we reviewed workplace parameters as per our Human Rights Charter. No violations were identified.
Human rights violations
Human rights violations1 |
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20182 |
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20192 |
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2020 |
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2021 |
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Number of reported violations of Social and Labor Standards Policy |
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- |
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- |
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108 |
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121 |
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Number of confirmed violations of Social and Labor Standards Policy |
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- |
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- |
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29 |
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41 |
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thereof number of incidents of discrimination |
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- |
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- |
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2 |
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6 |
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Reported compliance violations
Reported compliance violations |
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2018 |
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2019 |
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2020 |
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2021 |
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2021 |
Total number of reported compliance violations |
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Number of reported compliance incidents |
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72 |
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75 |
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81 |
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79 |
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6 |
Number of confirmed cases |
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19 |
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30 |
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41 |
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42 |
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3 |
Confirmed cases by category |
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Bribery and corruption |
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3 |
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9 |
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6 |
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1 |
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0 |
Violation of cartel laws and fair competition rules |
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1 |
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0 |
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0 |
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0 |
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0 |
Fraudulent actions against Merck |
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5 |
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8 |
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11 |
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6 |
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0 |
Other violations of the Merck Compliance Principles for the relations with business partners |
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1 |
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4 |
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0 |
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0 |
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0 |
Other violations of Merck values, internal guidelines or legal requirements |
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9 |
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9 |
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24 |
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35 |
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3 |
Data Privacy
Data Privacy |
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2018 |
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20191 |
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2020 |
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2021 |
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2021 |
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Reported violations of Data Privacy Guidelines |
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1 |
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1 |
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3 |
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3 |
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1 |
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Customer Privacy2 |
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Total number of substantiated complaints received from outside parties |
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0 |
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0 |
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0 |
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0 |
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0 |
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Total number of complaints from regulatory bodies |
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0 |
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1 |
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0 |
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0 |
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0 |
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Total number of identified leaks, thefts, or losses of customer data |
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1 |
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1 |
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0 |
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0 |
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0 |
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Legal actions
Legal actions |
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2018 |
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2019 |
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2020 |
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2021 |
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2021 |
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Total number1 of legal actions pending or completed (for anti-competitive behavior, violations of anti-trust or violations of monopoly legislation) |
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3 |
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3 |
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4 |
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4 |
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2 |
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pending |
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3 |
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3 |
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4 |
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3 |
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2 |
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completed |
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0 |
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0 |
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0 |
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1 |
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0 |
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For further information please see our annual reports:
Annual Report 2018, pages 146-148 and pages 247-251, No. 26
Annual Report 2019, pages 120-122 and pages 243-245, No. 26
Annual Report 2020, pages 125-127 and pages 252-256, No. 27
Annual Report 2021, pages 100-101 and pages 280-284, No. 27